Winter Plant Shipping Protection

Tropical plants and cold weather don't mix. If you're ordering during the winter months — or live somewhere that dips below 50°F — our Winter Plant Shipping Protection ensures your plants arrive healthy, happy, and ready to thrive.

We've engineered this add-on specifically for shipping live plants through cold conditions, combining multi-day heat packs, express shipping or thermal liners, and a cold weather delivery guarantee. It's the peace of mind that comes with every protected winter order.

What's Included

• Multi-Day Heat Pack(s) — keeps your plants warm throughout transit
• Express Shipping or Thermal Liners — selected based on conditions at your destination
• Cold Weather Protection Guarantee — if your order arrives with cold damage and protection was added, we'll send a replacement or issue a full refund

When to Add This

• Daytime temps at your destination drop below 50°F — add protection and we'll include heat packs as needed
• Temps drop below 0°F — we'll hold your shipment until conditions are safe and reach out directly
• Ordering between November and April — we strongly recommend adding protection during these months

⚠️ Important: Our healthy delivery guarantee applies only to orders with Winter Plant Shipping Protection added. We cannot guarantee cold-damaged plants on unprotected orders.